Now that you have booked a budget-friendly flight ticket with Air Serbia, you might have some travel queries. What can you expect at the airport, what amenities do they provide, and where can you find your gate? Don’t worry; this guide has covered all the information you need to ensure a smooth journey. From check-in to boarding, all the details are provided step by step to help you enjoy a stress-free travel experience. Additionally, you can explore many amenities and services that the Air Serbia AER Terminal offers to enhance your travel experience, such as duty-free shops, cafes, restaurants, and comfortable seating areas to add convenience and relaxation while at the airport. Stay up until the end to find out where to locate your terminal, what services to find, and how to get through the space without any stress.

AER Terminal Arrivals	AER Terminal Departures
Terminal 1	Terminal 1

Guide to Air Serbia Terminal AER

Airport Name	Sochi International Airport
Address	Str. Mira, 50, Adler, Krasnodar Krai, Russia, 354355
Airport Code	AER
Contact No	+7 800 301-19-91
Working Hours	24 hours
Official Website	https://www.airserbia.com/
Twitter Page	https://twitter.com/airserbia
YouTube Page	https://www.youtube.com/airserbia
Facebook Page	https://www.facebook.com/airserbia
Linkedin Account	http://www.linkedin.com/company/airserbia
Instagram Account	https://www.instagram.com/airserbia/

All About Terminal 1: For Air Serbia Travelers 

Before heading to the airport, it’s crucial to learn every minor to major detail about the Air Serbia AER Airport, given that your flight will arrive or depart from this terminal. 

Hungry? Grab A Bite 

Whether you are arriving at the Sochi International Airport or departing from one of its passenger terminals, if you are hungry, feel free to grab a bite at any of the available food and drink outlets. Several of them are located before security and several after. Depending upon your dietary requirements, you can select any of the options to grab a quick bite. The choice of grab-to-go is also available in multiple outlets. In addition, if you like to quench your thirst with some mocktails or other refreshing drinks, you can explore the beverage section of the eateries’ menu. Whatever you like, just order, eat and get going to your next spot.

Want to Buy? Visit the Shops

Several shops, retail stores, and shopping malls are available at AER, where you can buy travel essentials or souvenirs. Duty-free is also available for passengers flying internationally. If you are about to depart from the airport, arrive a few hours early to explore the shopping outlets in order to ensure you have what you need and that you complete the pre-flight procedures on time. However, if you are arriving at the airport, you have plenty of time to explore the stores, buy the needed stuff, and leave using the available transportation options.

Find Luggage-Related Assistance 

If you want to store your luggage, get it wrapped, or simply need to receive an extra luggage allowance, you can use all the facilities by connecting with your airline’s officials. In addition, if you have lost your luggage on board, received a damaged suitcase, or didn’t receive your luggage at all, you can connect with the lost and found desk of the Air Serbia. The professionals will take the matter into consideration and make sure to provide you with the needful assistance right on time. Ensure to provide them with the correct identification details and relevant documents.

Find A Space to Park your Vehicles 

Short-term parking is available for travelers who will be back within a few hours, long-term parking is available for travelers who will take quite a long time to return, and reserved and valet parking is available for passengers who want to avoid the hassle of finding a space upon their arrival, and off-site parking is available for those who couldn’t pre-book. These are all the options available to travelers driving themselves to the airport. Whatever seems feasible to you, just book it and leave behind the hassle of finding a spot right upon your arrival. If need be, get assistance from the airport’s responsible authorities. 

Multiple Ground Transport Options 

If you are traveling on a budget, rideshare services and public transportation can get you to your location without paying much out of your pockets. However, if money is not a concern for you, you have other options as well, including private transport, limousine services, taxis, car rentals, and more. You can find several car rental agencies located in the arrivals section of the Sochi International Airport. All you have to do is explore the options, find one that best suits your needs, and pay for the booking, and you will be all set to go. 

Other Additional Services For Travelers

The services of the Air Serbia AER Terminal aren’t just limited to the above-mentioned ones, a lot more is there to benefit from. Here’s a list: 

Wi-fi	ATMs	Banks
Family Restrooms	Airline Lounges	Charging Points
Kids’ Play Sections	Animal Relief Area	Luggage Wrapping
Business Centres	Meeting Rooms	Interfaith Chapel
Special Services	Wheelchairs & Stretchers	Luggage Trolleys
Shops and Retail Stores	Food and Drink Outlets	Gender-Specific Washrooms

Air Serbia Services: Avail of the Required Ones 

Are you arriving or departing with the Air Serbia? Do you wish to know the airline’s operations at its AER terminal? A number of services are made available to the flying passengers. Find attached all that you can get. 

Book, Cancel, Or Upgrade 

To book, cancel, or upgrade a flight ticket with Air Serbia at the Sochi International Airport, please visit their dedicated ticketing counters and speak with a professional. Before making any decision, be informed of the airline’s travel rules, regulations, and restrictions. If you are willing to upgrade your cabin, understand the amenities you will get and the fare difference you must pay. Rest assured, the official on the other end will guide you through each process and will work according to your needs and requirements. 

Check-in for your Flight 

The Air Serbia AER Airport is well-equipped with airport check-in counters as well as self-service kiosks. If you are flying for the first time, opt for the former option and receive assistance throughout the procedure. However, if you are familiar with how the check-in works, the latter option is the best for you. Make sure to arrive early enough to complete the check-ins, retrieve your boarding pass, and move to the security checkpoints further. If you want, you can also opt for the online check-in service offered by the Air Serbia on its official website. 

Information/Help Counters 

To seek help with navigating the airport’s directions, to have a sequential guide on how to complete the pre-flight procedures, to know more about the available ground transport and parking options, or to make everything easy at your arrivals or departures terminal, it’s best to visit the information counters and speak with one of the available professionals. They have answers to almost all of your air travel-related or relevant questions. All you have to do is just follow the signage to locate the desk and the rest will be taken care of by the experts.

Generous Luggage Allowance

There’s no need to leave behind the essential items that you want to carry with you because Air Serbia offers a generous luggage allowance to all its passengers. Your particular allowance will depend upon the type of itinerary you have booked or whether you are flying internationally. Keep in mind that certain items are strictly prohibited from being carried onboard. And that there is a specific weight and size limit for the luggage you carry. Get in touch with your airline to know everything in detail before packing your luggage and eliminate the need to leave your stuff right behind. 

Accessibility/Special Services 

When you are flying from the Air Serbia AER Terminal, you have nothing to worry about, especially if you have special needs. Want to know why? Because Air Serbia ensures all its passengers in need, disabled passengers, travelers with physical impairments, etc, get the services they require. Whether it’s wheelchair assistance, stretcher support, access to oxygen masks, or other medical equipment, just contact your airline a day or two prior to your departure and confirm the assistance you require. 

Unaccompanied Minor Service 

Can you not fly with your kid for unspecified reasons, but your child should fly? If that is the case, don’t you worry. Connect with the Air Serbia assistants and book your child as an unaccompanied minor. When you avail of this service, you get your child an escort, who will assist him throughout the pre-flight procedures, boarding, and post-arrival formalities. This ensures that your child travels safely and with everything he requires for a happy trip. 

Lost, Delayed, Damaged Luggage

All lost, delayed, and damaged luggage matters are resolved at the airline’s lost and found desk. If you have encountered any of the mentioned issues, report it promptly to the desk by speaking with an airline professional. They will make sure to solve the case as soon as possible so that your travel plans won’t hurt. In addition to the offline approach, passengers also receive the service on the airline’s official website. Just navigate to the “lost and found” section to process the request further. 

Track Arriving/Departing Flights 

Flight status trackers are displayed at the Sochi International Airport for passengers to locate the status of any arriving or departing flights. If you know the airline and the flight number, it gets easy for you to narrow down your research and get the answer promptly. The official airline’s website also allows customers to locate any departing or arriving airline flight. All you must do is follow the prompts, fill in the details, and submit the form. 

In-Flight Facilities to Elevate Your Travel Experience 

Apart from the services at the Air Serbia Departures and arrivals, travelers can look forward to receiving several amenities onboard, which goes as: 

Internet	Spacious Seating	Cabin Upgrades
Meals & Drinks	Private Suites	Amenity Kits
Carry-on Bags	Checked Luggage	TV & Magazines

Air Serbia AER Sochi International Airport Terminal Map

End Note! 

The text pertaining to the Air Serbia AER Airport answers all passengers’ queries and clarifies all their doubts. One thorough read before your date of departure is enough to ensure you have the proper details to navigate the space. Nevertheless, if unforeseen circumstances occur, you can speak with your airline professionals using several contact methods.

Conclusion

This office offers a platform to connect with the Air Serbia AER Terminal and access all the facilities and services they offer. You simply need to ensure that you enter the office during the designated working hours.

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